THE PIPE TRACING AND
LEAK DETECTION SPECIALISTS

Terms & Conditions of Trade

1. DEFINITIONS
1.1 “Complete Detection Ltd” shall mean Complete Detection Limited, or any agents or employees thereof.
1.2 “Customer” shall mean the Customer, any person acting on behalf of and with the authority of the Customer, or any person purchasing products and services from Complete Detection Ltd.
1.3 “Products” shall mean:
1.3.1 all Products of the general description specified on the front of this agreement and supplied by Complete Detection Ltd to the Customer; and
1.3.2 all Products supplied by Complete Detection Ltd to the Customer; and
1.3.3 all inventory of the Customer that is supplied by Complete Detection Ltd; and
1.3.4 all Products supplied by Complete Detection Ltd and further identified in any invoice issued by Complete Detection Ltd to the Customer, which invoices are deemed to be incorporated into and form part of this agreement; and
1.3.5 all Products that are marked as having been supplied by Complete Detection Ltd or that are stored by the Customer in a manner that enables them to be identified as having been supplied by Complete Detection Ltd; and
1.3.6 all of the Customer’s present and after-acquired Products that Complete Detection Ltd has performed work on or to or in which goods or materials supplied or financed by Complete Detection Ltd nave been attached or incorporated.
1.3.7 The above descriptions may overlap but each is independent of and does not limit the others.
1.4 “Products and Services” shall mean all products, services, goods and advice provided by Complete Detection Ltd to the Customer and shall include without limitation all plumbing services and the supply of associated products and all charges for labour, hire charges, insurance charges, or any fee or charge associated with the supply of Products and Services by Complete Detection Ltd to the Customer.
1.5 “Price” shall mean the cost of the Products and Services as agreed between Complete Detection Ltd and the Customer and includes all disbursements e.g. charges Complete Detection Ltd pay to others on the Customer’s behalf subject to clause 4 of this contract.
2. ACCEPTANCE
2.1 Any instructions received by Complete Detection Ltd from the Customer for the supply of Products and Services shall constitute a binding contract and acceptance of the terms and conditions contained herein.
3. COLLECTION AND USE OF INFORMATION
3.1 The Customer authorises Complete Detection Ltd to collect, retain and use any information about the Customer, for the purpose of assessing the Customer’s credit worthiness, enforcing any rights under this contract, or marketing any Products and Services provided by Complete Detection Ltd to any other party.
3.2 The Customer authorises Complete Detection Ltd to disclose any information obtained to any person for the purposes set out in clause 3.1.
3.3 Where the Customer is a natural person the authorities under clauses 3.1 and 3.2 are authorities or consents for the purposes of the Privacy Act 1993.
4. PRICE
4.1 Where no price is stated in writing or agreed to orally the Products and Services shall be deemed to be sold at the current amount as such Products and Services are sold by Complete Detection Ltd at the time of the contract.
4.2 The price may be increased by the amount of any reasonable increase in the cost of supply of the Products and Services that is beyond the control of Complete Detection Ltd between the date of the contract and delivery of The Products and Services.
5. PAYMENT
5.1 Payment for Products and Services shall be made in full on or before the 20th day of the month following the date of the invoice (“the due date”).
5.2 Interest may be charged on any amount owing after the due date at the rate of 2.5% per month or part month.
5.3 Any expenses, disbursements and legal costs incurred by Complete Detection Ltd in the enforcement of any rights contained in this contract shall be paid by the Customer, including any reasonable solicitor’s fees or debt collection agency fees.
5.4 Receipt of a cheque, bill of exchange, or other negotiable instrument shall not constitute payment until such negotiable instrument is paid in full.
5.5 A deposit may be required.
6. QUOTATION
6.1 Where a quotation is given by Complete Detection Ltd for Products and Services:
6.1.1 Unless otherwise agreed the quotation shall be valid for thirty (30) days from the date of issue; and
6.1.2 The quotation shall be exclusive of goods and services tax unless specifically stated to the contrary;
6.1.3 Complete Detection Ltd reserve the right to alter the quotation because of circumstances beyond its control.
6.2 Where Products and Services are required in addition to the quotation the Customer agrees to pay for the additional cost of such Products and Services.
7. AGENCY
7.1 The Customer authorises Complete Detection Ltd to contract either as principal or agent for the provision of Products and Services that are the matter of this contract.
7.2 Where Complete Detection Ltd enters into a contract of the type referred to in clause 7.1 it shall be read with and form part of this agreement and the Customer agrees to pay any amounts due under that contract.
8. TITLE AND SECURITY (PERSONAL PROPERTY SECURITIES ACT 1999)
8.1 Title in any Products and Services supplied by Complete Detection Ltd passes to the Customer only when the Customer has made payment in full for all Products and Services provided by Complete Detection Ltd and of all other sums due to Complete Detection Ltd by the Customer on any account whatsoever. Until all sums due to Complete Detection Ltd by the Customer have been paid in full, Complete Detection Ltd has a security interest in all Products and Services.
8.2 If the Products and Services are attached, fixed, or incorporated into any property of the Customer, by way of any manufacturing or assembly process by the Customer or any third party, title in the Products and Services shall remain with Complete Detection Ltd until the Customer has made payment for all Products and Services, and where those Products and Services are mixed with other property so as to be part of or a constituent of any new Products and Services, title to these new Products and Services shall deemed to be assigned to Complete Detection Ltd as security for the full satisfaction by the Customer of the full amount owing between Complete Detection Ltd and Customer.
8.3 The Customer gives irrevocable authority to Complete Detection Ltd to enter any premises occupied by The Customer or on which Products and Services are situated at any reasonable time after default by the Customer or before default if Complete Detection Ltd believes a default is likely and to remove and repossess any Products and Services and any other property to which Products and Services are attached or in which Products and Services are incorporated. Complete Detection Ltd shall not be liable for any costs, damages, expenses or losses incurred by the Customer or any third party as a result of this action, nor liable in contract or in tort or otherwise in any way whatsoever unless by statute such liability cannot be excluded. Complete Detection Ltd may either resell any repossessed Products and Services and credit the Customer’s account with the net proceeds of sale (after deduction of all repossession, storage, selling and other costs) or may retain any repossessed Products and Services and credit the Customer’s account with the invoice value thereof less such sum as Complete Detection Ltd reasonably determines on account of wear and tear, depreciation, obsolescence, loss or profit and costs.
8.4 Where Products and Services are retained by Complete Detection Ltd pursuant to clause 8.3 the Customer waives the right to receive notice under s.120 of the Personal Property Securities Act 1999 (‘PPSA’) and to object under s.121 of the PPSA
8.5 The following shall constitute defaults by the Customer:
8.5.1 Non payment of any sum by the due date.
8.5.2 The Customer intimates that it will not pay any sum by the due date.
8.5.3 Any Products and Services are seized by any other creditor of the Customer or any other creditor intimates that it intends to seize Products and Service.
8.5.4 Any Products and Services In the possession of the Customer are materially damaged while any sum due from the Customer to Complete Detection Ltd remains unpaid.
8.5.5 The Customer is bankrupted or put into liquidation or a receiver is appointed to any of the Customer’s assets or a landlord distains against any of the Customer’s assets.
8.5.6 A Court judgment is entered against the Customer and remains unsatisfied for seven (7) days.
8.5.7 Any material adverse change in the financial position of the Customer.
8.6 If the Credit Repossession Act applies to any transaction between the Customer and Complete Detection Ltd, the Customer has the rights provided in that Act despite anything contained in these terms and conditions of trade.
9. SECURITY MTEREST FOR SERVICE PROVIDERS
9.1 The Customer gives Complete Detection Ltd a security interest in all of the Customer’s present and after-acquired property that Complete Detection Ltd has performed services on or to or in which goods or materials supplied or financed by Complete Detection Ltd have been attached or incorporated.
10. GENERAL LIEN
10.1 The Customer agrees that Complete Detection Ltd may exercise a general lien against any Products and Services or property belonging to the Customer that is in the possession of Complete Detection Ltd for all sums outstanding under this contract and any other contract to which the Customer and Complete Detection Ltd are parties.
10.2 If the lien is not satisfied within seven (7) days of the due date Complete Detection Ltd may, having given notice of the lien at its option either
10.2.1 Remove such Products and Services and store them in such a place and in such a manner as Complete Detection Ltd shall think fit and proper and at the risk and expense of the Customer or
10.2.2 Sell such Products and Services, or part thereof upon such terms as it shall think fit and apply the proceeds in or towards discharge of the lien and costs of sale without being liable to any person for damage caused.
11. DISPUTES
11.1 No claim relating to Products and Services will be considered unless made within seven (7) days of delivery.
12. LIABILITY
12.1 The Consumer Guarantees Act 1993, the Fair Trading Act 1986 and other statutes may imply warranties or conditions or impose obligations upon Complete Detection Ltd which cannot by law (or which can only to a limited extent by law) be excluded or modified. In respect of any such implied warranties, conditions or terms imposed on Complete Detection Ltd, Complete Detection Lid’s liability shall, where it is allowed, be excluded or if not able to be excluded only apply to the minimum extent required by the relevant statue.
12.2 Except as otherwise provided by clause 12.1 Complete Detection Ltd shall not be liable for
12.2.1 Any loss or damage of any kind whatsoever, arising from the supply of Products and Services by Complete Detection Ltd to the Customer, including consequential loss whether suffered or incurred by the Customer or another person and whether in contract or tort (including negligence) or otherwise and irrespective of whether such loss or damage arises directly or indirectly from Products and Services provided by Complete Detection Ltd to The Customer; and
12.2.2 The Customer shall indemnify Complete Detection Ltd against all claims and loss of any kind whatsoever however caused or arising and without limiting the generality of the foregoing of this clause whether caused or arising as a result of the negligence of Complete Detection Ltd or otherwise, brought by any person in connection with any matter, act, omission, or error by Complete Detection Ltd its agents or employees in connection with the Products and Services.
12.3 If, contrary to the disclaimer of liability contained in these terms and conditions of trade, Complete Detection Ltd is deemed to be liable to the Customer, following and arising from the supply of Services by it to the Customer, then it is agreed between Complete Detection Ltd and the Customer that such liability is limited in its aggregate to $500.00.
13. WARRANTY
13.1 Manufacturer’s warranty applies where applicable.
14. CONSUMER GUARANTEES ACT
14.1 The guarantees contained in the Consumer Guarantees Act 1993 are excluded where The Customer acquires Products and Services from Complete Detection Ltd for the purposes of a business in terms of section 2 and 43 of that Act.
15. PERSONAL GUARANTEE OF COMPANY DIRECTORS OR TRUSTEES
15.1 If the Customer is a company or trust, the director(s) or trustee(s) signing this contract, in consideration for Complete Detection Ltd agreeing to supply Products and Services and grant credit to the Customer at their request, also sign this contract in their personal capacity and jointly and severally personally undertake as principal debtors to Complete Detection Ltd the payment of any and all monies now or hereafter owed by the Customer to Complete Detection Ltd and indemnify Complete Detection Ltd against non-payment by the Customer. Any personal liability of a signatory hereto shall not exclude the Customer in any way whatsoever from the liabilities and obligations contained in this contract. The signatories and Customer shall be jointly and severally liable under the terms and conditions of this contract and for payment of all sums due hereunder.
16. MISCELLANEOUS
16.1 Complete Detection Ltd shall not be liable for delay or failure to perform its obligations if the cause of the delay or failure is beyond its control.
16.2 Failure by Complete Detection Ltd to enforce any of the terms and conditions contained in this contract shall not be deemed to be a waiver of any of the rights or obligations Complete Detection Ltd has under this contract.
16.3 If any provision of this contract shall be invalid, void or illegal or unenforceable the validity existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
16.4 The Construction Contracts Act 2002 applies where applicable.
Complete Detection Ltd